A Control Panel is a tool which is used to control the content of a website hosting account. This can include, but is not limited to, files, emails, databases, statistics and various operations executed with them. The Control Panel offers a web-based interface to handle these things and anything else related to the website hosting service using different sections in which you can access features through menus and/or buttons. The simpler to use a Control Panel is, the easier it will be for you to control your web presence altogether. In the general case, the CP is the hosting account’s back office, while an independent billing account is employed to control payments and domain registrations - if the company provides that service. Trouble tickets could be managed from the billing account or through a different system.