Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Each ticket you submit to the customer assist Dept will be responded to within approximately 60 mins. All normal issues shall be answered straight away. Nonetheless, if the help question you have posted calls for assistance from a licensed technician, we are going to address the ticket to him and will let you know about the delay.

  • Top quality support service

  • Top–class Client Help And Support Service

  • We deliver 24x7x365 technical help by using a ultra–fast ticket solution included in your Control Panel. You’ll be able to email us all the time about any of the apps that come pre–installed on the virtual server, which include the desired Operating System, the server management panel and our in–house produced Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • An extensive and frequently updated articles base is built into our custom–built Control Panel. It includes quick tips on how to conduct all of the primary website administration duties. The Help section supplies thorough how to content articles and step by step video guides. You can access the Help zone by clicking the Help or Video buttons in the top right part of each Control Panel section.