A 99.9% Server Uptime
Our hosting system is based on a reliable, top–notch hardware configuration and a heavily customized Linux variation. That is why, regardless of what your website is, or how many web site visitors you have, or even in case there is a DDoS assault, our web hosting servers will remain up and your web sites will stay online.
All our hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
To be able to offer a superior hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve built our own custom network in an attempt to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And thanks to this, regardless of which data center facilities you pick: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not satisfied with our services, or if you consider them insufficient, or if you decide that you should use a Linux VPS hosting instead of a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain full control over your domain names even when you cancel your account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive a reply, you’re probably aware of how infuriating this can be, especially when your web site is at stake. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be here for you and they’ll answer you in under 60 minutes. And the best part is that their average response time is under 20 minutes!