Q: What does the web site migration service include? Will my website be secure?
A: The web site migration service provided by itdahosting is completely free of charge and consists of transferring all your files, databases and emails from your present web hosting provider to your brand new web hosting account with us. We will also revise all the settings necessary for your sites to be completely functional on our cutting–edge cloud hosting platform.Our techs are fully capable of moving any type of web site. With years of practical experience in this field, they are experts in the specificities of our web hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom web app with plenty of custom libraries is as easy as moving a plain WordPress–based blog.
Q: Just how long will it take for my website to be moved to your platform?
A: We try to carry out all web site migrations ASAP. Nevertheless, we don’t have a set time frame for website migrations. There are several facets that you need to take into account – the actual size of your website and the workload of our web site migration staff, etc. We constantly strive to implement each migration within 48 hours. With less sizeable web sites, our team usually manages to finish within 24 hours.
Q: Do you need something from me before you start transferring my website?
A: Yes. We’ll require the name of the website that you’d like us to migrate. We will also need a way to access your present hosting account so that we can get the files pertaining to your website.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my web site be offline during the transfer?
A: Your web site will continue to work just like it did before with your previous hosting provider. After we have completed the transfer, your site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning properly, all you will need to do is change the NS resource records corresponding to your domain. Your website will be transferred to us without any downtime.
Q: Will my current hosting provider need to provide any information/assistance?
A: No. Apart from your login credentials for the Control Panel, we do not require anything. We will never contact your hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you migrate data from?
A: We can migrate your site from any web hosting provider or any Linux–powered hosting platform so long as we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.