Service Uptime Guarantee in Shared Web Hosting
All our shared web hosting plans feature a 99.9% service uptime warranty. We are able to reach that goal by using a revolutionary cloud hosting platform where each service (files, e-mails, databases, etc.) has its own cluster of servers. We do not run everything on one web server as most providers do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between servers for the very best possible performance of your Internet sites. If one machine fails, the other ones in the cluster will take over to enable continuous work of the sites. To protect yourself from infrastructural difficulties, our web server facilities use effective diesel backup generators and several independent Internet providers as to make certain that targeted traffic will be able to reach your websites no matter what. We also have a team of knowledgeable admins monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions offer a 99.9% uptime guarantee. In fact, you'll not detect any downtime or service disruptions at all because of the fact that we employ a revolutionary cloud platform and rather than running everything on just one web server as most providers do, we have independent clusters of servers that deal with every service - files, e-mail messages, Control Panel, databases, and so on. We've got a custom load-balancing system, so our web hosting service is way more stable than what you'd typically find available. To make sure that nothing will disturb the work of your Internet sites, our server facilities have diesel backup generators and a number of separate Internet providers. We have hardware and software firewalls to prevent DDoS attacks and administrators keeping track of the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. Additionally, we employ new hardware for the physical servers where the VPS accounts are created to steer clear of any probability of hardware dysfunction and each part has been tested substantially. The safety of your data is guaranteed by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your web sites shall be up and running practically without any disturbances. Our expert admins will resolve immediately any software issue which may surface, so even if there's a problem with another VPS server account on the physical web server, your VPS will not be affected. The hosting server uptime is listed on our site and not concealed in our Terms of Service simply because we can keep our promise and provide an incredibly dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
If you purchase a dedicated server through us, we guarantee that it's going to be operational at least 99.9% of the time. For a start, your hosting server is going to be built with new and extensively tested hardware components and we will not make any compromises about this. Our data center in the core of Chicago has powerful diesel backup generators, so in the case of an electrical outage your server will still be functional and with a number of redundant Internet service providers, your web sites will be accessible if there is any connectivity problem. In case there is any unforeseen circumstances, we've got experienced sysadmins which monitor all servers all the time and they can respond immediately to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have hardware and software firewalls to prevent the unwanted traffic in the event of a DDoS attack.